Versa 4 terrible Firmware Update 214

[Ratheesht]

My Fitbit Versa 4 has been behaving weirdly after updating to version 214. I used to get 5–7 days of battery backup, but after the update, the battery life is terrible (not even 12 hours). It turns off when the battery level is between 60–70%, and it won't turn back on until I connect it to the charger. Then, after about five minutes, the same issue occurs — it turns off again.

[Bgland]

I have been having the same issues. Plus the battery percentage has gotten inaccurate when looking in the app compared to the Fitbit. I charged it yesterday morning and it didn't even make it 12 hours when it died. 

[Ratheesht]

Same here. Prior to the update, my device would last several days on a single charge. However, since the update (61.20001.214.24), the battery drains very quickly — sometimes within a single day — even with minimal usage and most features turned off.

If there is a workaround available, please let me know. Otherwise, I strongly urge Firtbit team to release a fix as soon as possible, as this battery problem is significantly affecting the usability of the device.

[Ratheesht]

As this is purely a software problem, the Fitbit team may please release a fix as soon as possible.

Moderator edit - formatting 

[raemoscat0]

@Ratheesht, I reached out to Fitbit and they basically told me to buy a new one. When shopping on the website it’s clear to me they’re phasing out all Fitbit products and wanting people to move over to the Pixel watch. They did this on purpose and it’s not okay!

As this is purely a software problem, the Fitbit team MUST release a fix as soon as possible.

Moderator edit - formatting 

[Ratheesht]

Why hasn't the Fitbit team been acknowledging the software bug?

[Rachee]

I have the same thing!

[WImom]

I have the same exact issue. I'm not sure if a factory reset would help but this is likely the last time I will be buying a fitbit

Moderator edit - formatting. 

[LisaJay76]

Mine has been affected too and it's not that old. It's barely lasting 4 days when I was getting a week!

[jyy777]

I just bought my Versa 4 a month ago, and am having the same issues.

[Kalanic51]

I'm so glad I came to this forum as I thought it was just a problem with my Fitbit Versa 4 . 

Ove the past week I thought the battery was just draining quickly but watching the percentage yesterday it went to 50% and just went to black screen. I'd try switching it back on but would get the Fitbit logo and then a red x across the screen and it would go to black screen.

I'm really annoyed as it's just over a year old. 

[KarBear86]

That is annoying and ridiculous! I was suggested by Fitbit to unsynch my phone and only use my watch. Then also to remove the set the time zone automatically to just where I live. I needed to adjust my stride length to automatic. I did all of those things but the zone minutes are frustrating me with 20 something minutes each day. So I am working out and not getting that time. I was told to try a factory reset. It didn’t help mine so not sure doing that will resolve anything. Also can try restarting your watch. The zone minutes are killing me right now. Then it makes the cardio load have some unreachable goal everyday of 150 or higher. Fitbit needs to get this update ready and fix whatever bug created from the last update.

[KarBear86]

My stats have improved with the exception of my zone minutes. It still continues to be an issue. Everyday with synching throughout the day it is 15 to 22 minutes less than it should be. I reached out again to Fitbit and I was told I would have to wait for the next update. I don’t even know if that’s going to resolve my issue. Fitbit needs to get it together this is frustrating to see the minutes off everyday.

[Talkins2]

I thought it was just mine.  Then talking to my mom yesterday hers is doing the same thing. Battery is needing charging every 48 hours or less.  The app is always locking me out.  It used to be on all the time now I have to log in every time.  The screen never displays what I have it set to.  I am done with fitbit. Going to buy a cheap smart watch.  My husband's $15 dollar one is now a better one then my $300 fitbit that is less than a year old.

[TribalChief907]

Ok so it's not just mine doing this? Great.

[JessLandry]

Im having the same issue! I called and the rep basically disregarded the fact that the issue clearly stems from their update… said it’s normal due to usage and offered to give me a discount on a new watch… before I did the update I only had to charge every few days, now sometimes it will only last a matter of a few hours… it’ll be at 60% and next time I look at it shortly after, it’s dead. So frustrating. I will never buy another Fitbit. Company takes zero responsibility. Do better Fitbit 

[ffeyrer]

This is truly frustrating. I was having the same issue and an update was released last night that I hoped would resolve it. I installed the update, and now things are worse. At this point my device won't even turn on, even though it was charged to 100% less than 3 hours ago and charged overnight.

[nottwig]

I've been having the same issues! It's very frustrating and it's made me look at other fitness trackers as the issues have persisted for so long and support have been so unhelpful.

[FitB2Ysr]

My device went black yesterday and now it cannot boot up even with the device charging for hours!  Definitely the last device I'm going to buy from FitBit or Google. 

Moderator Edit: Word choice

[ffeyrer]

At this point I'm canceling my subscription to Fitbit Premium and will no
longer consider purchasing their products. If I can't trust the company to
behave ethically and respect my interests as the product consumer, then
they don't deserve my hard earned money. 

Moderator Edit: Word choice