Versa 4 vs Versa 3 are tracking distance inaccurately

[ronha]

walked with wife she versa3 i have versa4 both on gps she had 1.2 miles i had 2.09 both say they are on miles

Moderator Edit: Clarified subject

[Guy_]

Hi @ronha - check the map, it's possible the GPS stopped at some point.

[MarreFitbit]

Hello there, @ronha. Thanks for stopping by in the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with the Versa 4 and Versa 3. @Guy_ Thanks for trying to help!

As a first approach, I would like to clarify that it's normal that you see a difference when you are comparing your data with another person, this is because Fitbit devices record your data based on your personal information (age, gender, weight and height).

If you feel that your step count and distance are inaccurate, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How does my Fitbit device calculate my daily activity?

On the other hand, please note when you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?

For more information about GPS, see: How do I use GPS on my Fitbit device?

[ronha]

I checked miles with car my wife was right versa4 wrong 

[ronha]

gps not accurate about 2 miles off on 3 mile walk tried killometers off about same