Versa 4 won't update the time

[smithw]

I have deleted it and set it up again.  I ah r reset the watch itself and it still won’t adjust to the proper time. It is stuck and and doesn’t change time at all 

Moderator Edit: Clarified subject

[Guy_]

Hi @smithw - often if you go into the Fitbit App App settings and toggle off/on the automatic time zone setting, and sync it will set the time.

You may need to restart the watch and sync and even the phone too.

If that is not working, select another time zone and sync, then set the correct one and sync again.

[MarreFitbit]

Hi there, @smithw. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 4 before reaching out. 

If the steps recommended by @Guy_ don't work, please try the following (as the time updates whenever your Versa 4 is syncing, this might be related to a syncing issue):

• Unpair your Versa 4 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa 4.
• If there is no connection, restart your Versa 4.
• Once your Versa 4 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 4 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.