07-19-2023 02:52
07-19-2023 02:52
My watch won’t turn on only a few months old. Versa 4. Any ideas?
Answered! Go to the Best Answer.
Best Answer07-19-2023 06:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-19-2023 06:17
Hi @Jenfla2 - it is possible that it needs charging [and hasn't when you tried] see things to do in How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen
Also try holding the watch button for 10 seconds till it vibrates and the logo appears, in case it just needs restarting. If it goes blank again try changing the clock face.
Author | ch, passion for improvement.
Best Answer07-19-2023 06:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-19-2023 06:17
Hi @Jenfla2 - it is possible that it needs charging [and hasn't when you tried] see things to do in How to check charge cable - Sense 2/Versa 4 won't charge, won't start or blank screen
Also try holding the watch button for 10 seconds till it vibrates and the logo appears, in case it just needs restarting. If it goes blank again try changing the clock face.
Author | ch, passion for improvement.
Best Answer07-19-2023 08:03
07-19-2023 08:03
07-20-2023 07:24
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2023 07:24
Hi there, @Jenfla2, @Guy_ Thanks for your great help!
@Jenfla2 I'm glad the suggestions shared above were useful for you and I took the liberty to mark @Guy_'s post as the Best Answer to help other members with the same question. In case you have some spare time, I'd like to invite you to visit our Health & Wellness board where you will find great tips and encouragement from other members.
Happy stepping!
Best Answer