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Versa logging active minutes that don’t exist

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I have a desk job and have been sitting the majority of the day. My Versa has currently logged 215 active minutes instead of the approximately 60 I should have from the gym this morning. How do I fix this? I’m trying to count calories and am linked to MyFitnessPal and it’s screwing up the whole system. 

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Hello there @MoVegasGirl, welcome to the Community Forums. I'm sorry for the late response. 

 

Let me help you with your Versa detecting a high amount of active minutes. Active minutes are detected based on the movement your device detects. It could be that your device may be detecting steps while you drive or other movement. Have you noticed an increase in the steps detected? If this is the case you can manually log a driving activity. You can also read more about how active minutes are calculated here.

 

Note that sometimes if you re not using your tracker but you have a third party app associated to your Fitbit account, is possible that the activities logged in the third party account are syncing active minutes through your Fitbit account, even when is not showing steps.

 

To explain this, I have tested on my Dashboard and this is the final result: I logged an activity using MyFitnessPal (Third party service) and today I haven't synced any steps from my Surge. I should not have active minutes, and as you can see on the screenshot, I have the same amount of active minutes that the activity I logged on MFP.

 

Example of Active minutes.png

 

Make sure this is not happening on your Dashboard, if this is the case; it will explain the active minutes you are getting at 11:00 pm.

 

I'll be around if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


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