11-20-2014 08:33
11-20-2014 08:33
Why is the active calories time series request so much slower to return than all the others?
Answered! Go to the Best Answer.
01-22-2015 16:26
01-22-2015 16:26
Thank you for reporting the issue. I have forwarded this issue to the appropriate Fitbit engineering team. While we will address the issue, this is not a common use case and other issues currently have much higher prioritization.
11-20-2014 10:15
11-20-2014 10:15
@syncsolver wrote:
Why is the active calories time series request so much slower to return than all the others?
Could you please provide the exact endpoint you are calling?
11-20-2014 10:20
11-20-2014 10:20
activities/activityCalories from https://wiki.fitbit.com/display/API/API-Get-Time-Series
All the other end points, such as activities/calories return much faster. Note: this is especially evident when the account has more than a year of history, and the period is set to max. I have also noticed that if it times out (taking longer than 30 seconds), and then I call it again immediately, the second call responds somewhat faster (for instance, maybe 15-20 seconds).
12-02-2014 10:01
12-02-2014 10:01
Any update on this issue?
01-10-2015 11:43
01-20-2015 19:08
01-20-2015 19:08
Is anyone ever going to look into this bug? It seems to be getting worse and worse.
01-22-2015 16:26
01-22-2015 16:26
Thank you for reporting the issue. I have forwarded this issue to the appropriate Fitbit engineering team. While we will address the issue, this is not a common use case and other issues currently have much higher prioritization.
02-19-2015 11:46
02-19-2015 11:46
@syncsolver : Please email api@fitbit.com with an example date range and user id where you were experiencing this problem. We'd like to benchmark a change that we're working on.
02-24-2015 10:59
02-24-2015 10:59
We've released a few performance optimizations on this endpoint. Thank you for the feedback.
03-10-2016 06:02
03-10-2016 06:02
04-25-2017 12:37
04-25-2017 12:37
Yea, I just downloaded Sync Solver. All of my Fitbit data sync with Health app, minus my active calories. It's frustrating!
04-25-2017 13:21
04-25-2017 13:21
@kaddison This thread/forum is about using the Fitbit Web API. If you have an issue with Sync Solver, you would need to contact them.