Can not synchronize steps data after migrating to oauth 2.0

[reno13]

The following fitbit encodedId(user_id) accounts can not be able to synchronize some data resources (profile,steps,minutesVeryActive) from August 28th.

Could you please check if there is any problem with them.

Thanks in advance

Moderator edit: personal info removed

[AndrewFitbit]

@reno13 Could you clarify the issue you're experiencing? 

[yindi]

I'm having the same issue, want synchronize to my phone to tell me my steps, have to recharge to computer to find out what steps l have taken.....since last Friday

[reno13]

Some users who are using our mobile app (oauth 2.0 ) to synchronize some types of fitbit data(steps, profile, etc). Synchronizing process carried out in normal before August 27th but from August 28th, steps return 0 each day. Could you check if there is any problems during the above time? I can send you the information (fitbit user_id, fitbit appID) by private message.

Actually the flow of retrieve fitbit resource data as follows:

①profile data retrieve: OK

②devices data retrieve: OK

③steps data retrieve: NG

status = 400 : Bad Request

④activeMinutes data retrieve: OK

We still havent find out the reason of fail at 3rd step .

[AndrewFitbit]

@reno13 PM me the user ID, app ID and the exact call you're making.

[yindi]

Yes since that date whatever you did then my fitbit wont synchronize, unless l charge on the laptop.
Regards
Chris (Yindi)