11-18-2019 08:59
11-18-2019 08:59
@FitbitDev I am using Fitbit subscription notification and I am getting the activity details from Fitbit as notification but weight and sleep data are not getting to webhook. Can I know the reason.
11-18-2019 13:35
11-18-2019 13:35
Hi @bharath83,
Welcome to the forums!
Can you check if the items listed in the following troubleshooting guide apply to why you aren't receiving webhook notifications for these collection types?
If the above article does not help, please let me know and I'll be happy to investigate further.
Hope to hear from you soon!
11-22-2019 06:29
11-22-2019 06:29
@JohnFitbit Thanks for your revert. I have gone through the provided basic trouble shoot points but I have not missed any thing. Just I want to re-iterate one thing here I am getting notification for Activities But not getting notification for Sleep. Please assist on same.
11-25-2019 20:31
11-25-2019 20:31
Hi @bharath83,
Thanks for letting me know that you aren't receiving subscription notifications for Sleep for a particular user.
So that I can investigate, can you please PM me the following information?
I look forward to hearing from you. Please let me know if you have any additional questions in the meantime.
11-27-2019
00:17
- last edited on
12-11-2019
12:16
by
JohnFitbit
11-27-2019
00:17
- last edited on
12-11-2019
12:16
by
JohnFitbit
Hi Johan,
Thanks for the revert. Please find the below requested details.
12-10-2019 22:55
12-10-2019 22:55
Hi John,
Any update on my query.
12-11-2019 12:17
12-11-2019 12:17
Hi @bharath83,
I apologize for the delays. I created a case for you and reached out to you via email with a reply. I also redacted the information you provided above for privacy reasons.
Let me know if you haven't received my email.