08-25-2017 06:38
08-25-2017 06:38
Hello, we have noticed an elevated amount of 500 errros coming from the Fitbit Web API. Can someone investigate these problems?
Responses we are getting:
8/25/2017 6:22 AM (Pacific Time)
Error id: AC44412A:5E01_A92D91CB:01BB_59A02499_3F600116:24C9
8/25/2017 6:21 AM (Pacific Time)
Error id: AC44412A:2640_A92D826B:01BB_59A0243F_3E7710B1:6416
8/25/2017 6:17 AM (Pacific Time)
Error id: AC44412A:7AEB_A92D900A:01BB_59A02382_7F6F5BAA:3673
08-28-2017 08:32 - edited 08-28-2017 08:35
08-28-2017 08:32 - edited 08-28-2017 08:35
Hi i'm getting the following error when trying to retrieve the sleep data for the users
"An error occurred with the Fitbit Web API while processing the request. Error id: A29E4F47:3E9A_A92D900A:01BB_59A43709_49C8AD6D:3674"
The endpoint is the following:
https://api.fitbit.com/1.2/user/-/sleep/date/2017-08-21/2017-08-28.json
The error started happening at intermittent rate some days ago, and currently it's happening every time
08-28-2017 12:22
08-28-2017 12:22
We are still experiencing Fitbit API 500 errors.
@AndrewFitbit Can you let me know why we keep getting the following errors?
{"errors":[{"errorType":"request","fieldName":"500","message":"An error occurred with the Fitbit Web API while processing the request. Error id: AC44412A:28F4_A92D826B:01BB_59A46BA4_49E0A6AA:6416"}],"success":false}
{"errors":[{"errorType":"request","fieldName":"500","message":"An error occurred with the Fitbit Web API while processing the request. Error id: AC44412A:25F9_A92D900A:01BB_59A46B8D_96DCA773:3673"}],"success":false}
{"errors":[{"errorType":"request","fieldName":"500","message":"An error occurred with the Fitbit Web API while processing the request. Error id: AC44412A:7FE9_A92D826B:01BB_59A46B69_49DFEED9:6416"}],"success":false}