Fitbit internal server error

[dawood]

Hello,
I'm trying to fetch Active zone minutes from Fitbit API but, I got this Error .

Thanks.

[JHultman]

Im getting a lot of "IdentityProviderException: system - n/a - Bad Gateway" in my requests. Sometimes it works for a while, sometimes it just crashes. Could this be the same issue?

[Gordon-C]

Hi @dawood 

Do you get the same error when using the non-intraday endpoint (See Get AZM Time Series by Date)?

[Gordon-C]

Hi @JHultman 

I haven't seen that error message before.  Would you be able to provide me some more information?

1. what endpoint are you calling when you get this error?

2. When was the last time you received this error?

3. What is your client ID?

[Gordon-C]

Hi @dawood 

I was able to reproduce this error when querying the AZM Intraday endpoints when my application type = "personal".   To confirm I have reproduced the problem correctly, would you please look at your registered application settings at https://dev.fitbit.com/apps and let me know what your application type is set to?

Gordon

[JHultman]

I have not been able to look into this, but will probably be able to next week. Will be back then.

[Gordon-C]

Hi @dawood 

Engineering got back to me on this problem and it is now fixed.   I have tested it and can confirm.   Would you please try the endpoints again?

Thank you!

Gordon

[dawood]

Hi Gordon , 

I tried it again, but it still does not function and gives

Thank you.
Dawood

the same result.