09-11-2023 17:23 - edited 09-11-2023 17:25
09-11-2023 17:23 - edited 09-11-2023 17:25
Hello,
I'm trying to fetch Active zone minutes from Fitbit API but, I got this Error .
Thanks.
09-11-2023 23:38 - edited 09-11-2023 23:38
09-11-2023 23:38 - edited 09-11-2023 23:38
Im getting a lot of "IdentityProviderException: system - n/a - Bad Gateway" in my requests. Sometimes it works for a while, sometimes it just crashes. Could this be the same issue?
09-19-2023 13:15
09-19-2023 13:15
Hi @dawood
Do you get the same error when using the non-intraday endpoint (See Get AZM Time Series by Date)?
09-19-2023 13:18
09-19-2023 13:18
Hi @JHultman
I haven't seen that error message before. Would you be able to provide me some more information?
1. what endpoint are you calling when you get this error?
2. When was the last time you received this error?
3. What is your client ID?
09-20-2023 14:43
09-20-2023 14:43
Hi @dawood
I was able to reproduce this error when querying the AZM Intraday endpoints when my application type = "personal". To confirm I have reproduced the problem correctly, would you please look at your registered application settings at https://dev.fitbit.com/apps and let me know what your application type is set to?
Gordon
09-21-2023 04:37
09-21-2023 04:37
I have not been able to look into this, but will probably be able to next week. Will be back then.
09-25-2023 07:36
09-25-2023 07:36
Hi @dawood
Engineering got back to me on this problem and it is now fixed. I have tested it and can confirm. Would you please try the endpoints again?
Thank you!
Gordon
10-22-2023 04:50
10-22-2023 04:50
Hi Gordon ,
I tried it again, but it still does not function and gives
Thank you.
Dawood
the same result.