Incorrect Daily Calories

[A.D.E.G]

Hi 🙂

We have a community of around over 50 fitbit users, where we get their daily summaries via the following endpoint :

/1/user/[user-id]/activities/date/[date].json

https://dev.fitbit.com/build/reference/web-api/activity/get-daily-activity-summary/

where we have access to their 'settings' & 'activity' scope.

We gather their calories burned via the 'caloriesOut' field inside the 'summary' object of the endpoint's response.

We have been using this endpoint for a number of weeks to get the daily summaries of our users,

today one of the users using the 'Inspire' reported to us that their calories were incorrect and the actual came out by performing addition on both 'caloriesOut' & 'activityCalories'

Whereas our other users are reporting that the 'caloriesOut' is the correct figure

By any chance has been any updates on the logic?, where it might be specific for a Fitbit models maybe?

Thank you in advance for any reply/feedback 🙂

[Gordon-C]

Hi @A.D.E.G 

Without providing any PII data or the user id, would you please provide me with the calories values they received, and what they are expecting?   Are the calories values available through the Web API the same as what the user sees in their mobile or web application?   I'm trying to understand where the calorie data is off and by how much.

Thanks!

Gordon