Intra day data request - no response

[impojr]

Hi,

I apologize for coming to the forums, but I couldn't find a support email (and my replies to the intra day request email haven't been answered yet).

I requested intra-day data access three weeks ago and haven't heard a response back.

I think this means my request was denied, but if so, I was hoping for a reason so I could fix any issues and try again.

My case number is 39637266

Any help would be greatly appreciated. Thank you 😊

[Gordon-C · Accepted solution]

Hi @impojr 

I've checked the status of your intraday request and sent an update directly to you.

Best,

Gordon

[impojr]

Thanks Gordon,

I appreciate the response 😊 

[impojr]

Hi @Gordon-C ,

It's been a month since the last response which said I would have an answer three weeks ago.

I apologize if the queue is long and that I am using the forums for this, but would you be able to give me another update on my request?

Thanks for your help,

Adrian