Intraday API requests – has anyone gotten a reply?

[novihealth]

Hi,

I requested for Intraday API access for my app 2 months ago and have not gotten a response. I've been sending followup emails (with the case number) but to no avail. Can anyone from Fitbit help me?

Has anyone else requested and actually gotten a reply from Fitbit?

Thank you for your time

Peter

[GordonFitbit · Accepted solution]

Hi @novihealth ,

I apologize for the delay.   The intraday review process was put on hold by our legal team when the acquisition was completed.   We've recently gotten the green light to review these requests again, and it is taking us some time to go through the backlog.    Please PM me the case number and I'll check the status.

Gordon

[novihealth]

Hi Gordon, thank you. I don't see a way to PM here, but the case number is 40446636. Thank you very much for your help.

[GordonFitbit]

Hi @novihealth ... Thank you for sending over the case number.   I have provided you with an update through the case.   Please respond when you have a moment.

Gordon