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Quite a few 502, 503 and 504 responses recently.

We're seeing an increase in 502, 503 and 504 responses recently.  They've been sporadic all day, but are being received quite frequently since 12:37 PM CST.

 

Can Fitbit assist?

 

Below is the text from a 502, minus extra whitespace:

 

<!DOCTYPE html>
<!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]-->
<!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]-->
<!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]-->
<head>
<title>api.fitbit.com | 502: Bad gateway</title>
<meta charset="UTF-8" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=Edge,chrome=1" />
<meta name="robots" content="noindex, nofollow" />
<meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1" />
<link rel="stylesheet" id="cf_styles-css" href="/cdn-cgi/styles/cf.errors.css" type="text/css" media="screen,projection" />
<!--[if lt IE 9]><link rel="stylesheet" id='cf_styles-ie-css' href="/cdn-cgi/styles/cf.errors.ie.css" type="text/css" media="screen,projection" /><![endif]-->
<style type="text/css">body{margin:0;padding:0}</style>
</head>
<body>
<div id="cf-wrapper">
<div id="cf-error-details" class="cf-error-details-wrapper">
<div class="cf-wrapper cf-error-overview">
<h1>
<span class="cf-error-type">Error</span>
<span class="cf-error-code">502</span>
<small class="heading-ray-id">Ray ID: 4ed9591f2ca955da &bull; 2019-06-27 18:05:16 UTC</small>
</h1>
<h2 class="cf-subheadline">Bad gateway</h2>
</div><!-- /.error-overview -->
<div class="cf-section cf-highlight cf-status-display">
<div class="cf-wrapper">
<div class="cf-columns cols-3">
<div id="cf-browser-status" class="cf-column cf-status-item cf-browser-status ">
<div class="cf-icon-error-container">
<i class="cf-icon cf-icon-browser"></i>
<i class="cf-icon-status cf-icon-ok"></i>
</div>
<span class="cf-status-desc">You</span>
<h3 class="cf-status-name">Browser</h3>
<span class="cf-status-label">Working</span>
</div>
<div id="cf-cloudflare-status" class="cf-column cf-status-item cf-cloudflare-status ">
<div class="cf-icon-error-container">
<i class="cf-icon cf-icon-cloud"></i>
<i class="cf-icon-status cf-icon-ok"></i>
</div>
<span class="cf-status-desc">Chicago</span>
<h3 class="cf-status-name">Cloudflare</h3>
<span class="cf-status-label">Working</span>
</div>
<div id="cf-host-status" class="cf-column cf-status-item cf-host-status cf-error-source">
<div class="cf-icon-error-container">
<i class="cf-icon cf-icon-server"></i>
<i class="cf-icon-status cf-icon-error"></i>
</div>
<span class="cf-status-desc">api.fitbit.com</span>
<h3 class="cf-status-name">Host</h3>
<span class="cf-status-label">Error</span>
</div>
</div>
</div>
</div><!-- /.status-display -->
<div class="cf-section cf-wrapper">
<div class="cf-columns two">
<div class="cf-column">
<h2>What happened?</h2>
<p>The web server reported a bad gateway error.</p>
</div>

<div class="cf-column">
<h2>What can I do?</h2>
<p>Please try again in a few minutes.</p>
</div>
</div>
</div><!-- /.section -->
<div class="cf-error-footer cf-wrapper">
<p>
<span class="cf-footer-item">Cloudflare Ray ID: <strong>4ed9591f2ca955da</strong></span>
<span class="cf-footer-separator">&bull;</span>
<span class="cf-footer-item"><span>Your IP</span>: 216.235.66.3</span>
<span class="cf-footer-separator">&bull;</span>
<span class="cf-footer-item"><span>Performance &amp; security by</span> <a href="https://www.cloudflare.com/5xx-error-landing?utm_source=error_footer" id="brand_link" target="_blank">Cloudflare</a></span>
</p>
</div><!-- /.error-footer -->
</div><!-- /#cf-error-details -->
</div><!-- /#cf-wrapper -->
</body>
</html>

Best Answer
0 Votes
1 REPLY 1

Cloudflare was having some issues that day which we believe resulted in the 5xx errors.  The problem has been resolved.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes