02-28-2019 15:47
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02-28-2019 15:47
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Hi all,
Just been to investigate an issue with our app integration, but when I click the "details" link, I'm taken to a URL that is a 404.
Needless to say, this makes investigating our issue harder than it should be.
Hopefully a simple fix for someone at Fitbit?
Cheers,
Tom
Answered! Go to the Best Answer.
Accepted Solutions
03-11-2019 15:03
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03-11-2019 15:03
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@tdwright This problem seems to be resolved. Please verify and let me know if the problem still exists for you.
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

03-05-2019 09:48
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03-05-2019 09:48
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This is a known problem and we are working on a fix.
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

03-11-2019 13:56
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03-11-2019 13:56
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Thanks Gordon. Would you be able to let us know when it's fixed please?

03-11-2019 15:03
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03-11-2019 15:03
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@tdwright This problem seems to be resolved. Please verify and let me know if the problem still exists for you.
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

03-11-2019 15:18
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03-11-2019 15:18
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@Gordon-C Aha! It still gives a 404 for unauthed users (hence my confusion), but is working once I log in.
Ideally it'd prompt the user to log in rather than 404'ing, but at least we can see the data now.
Thanks for letting me know!

03-11-2019 17:32
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03-11-2019 17:32
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I am seeing the dev.fitbit.com login page when I try to go to your subscribers stats page. Try opening a private browser window (Safari) or incognito browser windows (Chrome) and go to that page.
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

