07-06-2018 05:48
07-06-2018 05:48
Our Forward-confirmed reverse DNS (FCrDNS) mechanism started rejecting Fitbit messages.
For a couple of days we've been receiving messages from the following IPs which cannot be Reversed DNS:
169.45.142.104
169.45.146.201
169.45.141.216
169.45.145.228
169.45.145.243
169.45.145.244
169.45.134.250
https://mxtoolbox.com/SuperTool.aspx?action=ptr%3a169.45.141.216#
07-06-2018 13:57
07-06-2018 13:57
Hi @marioVP,
It appears the IP addresses are passing on end. Would you confirm if you're still getting errors? I'm trying to determine if this is temporary.
07-06-2018 14:55
07-06-2018 14:55
Hi @Gordon-C
The problems usually start at midnight PST. We have detected this pattern in the last 4 or 5 days. At the moment it seems to be working fine, but as I said before, problem starts around midnight
07-06-2018 15:09
07-06-2018 15:09
When the problem starts at midnight, how long do you receive the errors before the problem corrects itself?
07-06-2018 15:12
07-06-2018 15:12
It lasts about 4 or 5 hours
07-06-2018 15:18
07-06-2018 15:18
Would you let me know exactly what error message you are receiving?
07-07-2018 05:09 - edited 07-07-2018 05:12
07-07-2018 05:09 - edited 07-07-2018 05:12
Hi @Gordon-C
I'm affraid I don't have too much information for you. Our logs only have data like this:
getHostByAddr ENOTFOUND 169.45.145.228
Let met try to find some more info and I'll get back to you if something comes up.