07-06-2018 05:48
07-06-2018 05:48
Our Forward-confirmed reverse DNS (FCrDNS) mechanism started rejecting Fitbit messages.
For a couple of days we've been receiving messages from the following IPs which cannot be Reversed DNS:
169.45.142.104
169.45.146.201
169.45.141.216
169.45.145.228
169.45.145.243
169.45.145.244
169.45.134.250
https://mxtoolbox.com/SuperTool.aspx?action=ptr%3a169.45.141.216#
Best Answer07-06-2018 13:57
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
07-06-2018 13:57
Hi @marioVP,
It appears the IP addresses are passing on end. Would you confirm if you're still getting errors? I'm trying to determine if this is temporary.
Best Answer07-06-2018 14:55
07-06-2018 14:55
Hi @Gordon-C
The problems usually start at midnight PST. We have detected this pattern in the last 4 or 5 days. At the moment it seems to be working fine, but as I said before, problem starts around midnight
Best Answer07-06-2018 15:09
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
07-06-2018 15:09
When the problem starts at midnight, how long do you receive the errors before the problem corrects itself?
Best Answer07-06-2018 15:12
07-06-2018 15:12
It lasts about 4 or 5 hours
Best Answer07-06-2018 15:18
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
07-06-2018 15:18
Would you let me know exactly what error message you are receiving?
Best Answer07-07-2018 05:09 - edited 07-07-2018 05:12
07-07-2018 05:09 - edited 07-07-2018 05:12
Hi @Gordon-C
I'm affraid I don't have too much information for you. Our logs only have data like this:
getHostByAddr ENOTFOUND 169.45.145.228
Let met try to find some more info and I'll get back to you if something comes up.
Best Answer