help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery not lasting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-07-2016 06:48 - last edited on ‎12-11-2016 06:28 by Fitbit Moderator

‎12-07-2016 06:48 - last edited on ‎12-11-2016 06:28 by Fitbit Moderator

Shouldn't the battery in my Zip last longer than 3 weeks?

 

 

Moderator edit: Clarified subject.

Best Answer
5 REPLIES 5

‎12-07-2016 07:50

‎12-07-2016 07:50

I moved this to the Zip Help Forum, @CathyKE7, where it will get more attention since it is specific to the Zip tracker.

 

Best Answer
0 Votes

‎12-09-2016 00:40

In response to USAF-Larry

‎12-09-2016 00:40

Make sure you are installing the battery correctly

 

Here is a youtube video to help

https://www.youtube.com/watch?v=Pmzz5df3CaY&t=6s

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎12-09-2016 10:31

‎12-09-2016 10:31

I've been having the same issue, it seems to be getting worse. I wish I had an answer for you/us. 

Best Answer
0 Votes

‎12-09-2016 10:32

In response to WendyB

‎12-09-2016 10:32

I'm having the same issue and it's getting worse. My battery is installed properly. Any other ideas?  I've already reset it. 

Best Answer
0 Votes

‎12-11-2016 06:34 - last edited on ‎07-28-2023 03:36 by Fitbit Moderator

In response to Flitfloat

‎12-11-2016 06:34 - last edited on ‎07-28-2023 03:36 by Fitbit Moderator

A warm welcome to the Forums @Flitfloat! Thank you for moving this @USAF-Larry and  @WendyB for chiming in to help. 

@Flitfloat If you have already made sure that it is properly installed, I'd recommend that you get in touch with Customer Support. I'm sure they will be happy to help you and check on what's happening.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes