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Blank zip

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‎07-04-2018 09:45

‎07-04-2018 09:45

My zip was working last evening, but the step count did not update fully last night and now my screen is blank.

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‎07-06-2018 07:20

‎07-06-2018 07:20

A warm welcome to the Community @Rj1960! I would like you to restart your Zip and continue monitoring it: 

 

  1. Open the battery door using the battery door tool and remove the battery.
  2. Wait 10 seconds.
  3. Place the battery back into the tracker with the "+" side facing up, and close the door.

Hope this helps. Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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