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Error 400 on iPhone

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‎03-27-2018 08:39 - last edited on ‎03-29-2018 14:34 by Moderator Alum

‎03-27-2018 08:39 - last edited on ‎03-29-2018 14:34 by Moderator Alum

My iPhone app is not showing my steps. Yes, I have newest app version, new battery, restart zip, Bluetooth on. Other devices not nearby. Please help. 

 

Moderator edit: subject for clarity

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‎06-07-2018 14:47

In response to Zipquestion

‎06-07-2018 14:47

Welcome @Stegeda! Thanks for stopping by! I appreciate all the time and effort you have invested to solve this. To better assist you I have created a case for you. Please make sure to check out your inbox.

 

Hey there @Zipquestion! I'd like to kindly advise you to continue working with Support with the case number you have. I'm sure that they can find a way to help or to clarify further for you. 

 

Catch you later! 🙂

Lucy | Community Moderator, Fitbit

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