04-30-2023 17:01
04-30-2023 17:01
I love my Fitbit ZIP and don't want to get the wrist style, so it's important to me to find an answer to my problem. The battery door "latch" piece is so worn, it will soon fail and I will need a replacement. Where can I get one? The guy at the battery store has warned me that he doesn't know what to do if that happens. Do you know where I can get a replacement?
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04-30-2023 21:20
04-30-2023 21:20
Hi @LSBarrington there are no replacement parts and since the Zip was discontinued a few years ago, over time, there will be no more updates for it. You could check eBay for any parts being sold, but I'm not sure you'll find just that back piece. You could try taping the back closed and using a silicon cover for the Zip, which is what a friend of mine does. You can buy those covers on Amazon. As for not liking the wrist based devices, Fitbit has the Inspire 3, which can be used with an optional clip, making it similar to your Zip.
04-30-2023 21:20
04-30-2023 21:20
Hi @LSBarrington there are no replacement parts and since the Zip was discontinued a few years ago, over time, there will be no more updates for it. You could check eBay for any parts being sold, but I'm not sure you'll find just that back piece. You could try taping the back closed and using a silicon cover for the Zip, which is what a friend of mine does. You can buy those covers on Amazon. As for not liking the wrist based devices, Fitbit has the Inspire 3, which can be used with an optional clip, making it similar to your Zip.