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Fitbit Zip battery draining issues

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‎01-07-2020 00:48 - last edited on ‎08-26-2021 04:22 by Fitbit Moderator

‎01-07-2020 00:48 - last edited on ‎08-26-2021 04:22 by Fitbit Moderator

Is anyone currently having issues with battery draining on a Fitbit Zip? Mine is a real problem and currently the batteries are lasting several DAYS only! I previously contacted Customer support and my issue was not resolved they just said they weren't aware of this issue with anyone else using a Samsung Galaxy android phone. I have to get this sorted it is costing me an arm and a leg. Surely the issue isn't the phone anyway, the battery is showing empty on the actual Zip not just on the App.

 

 

Moderator edit: updated subject for clarity

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121 REPLIES 121

‎04-01-2022 21:34

‎04-01-2022 21:34

I am having the exact same problem I am on an iPhone but I have been mostly ignoring it and it seems to allow me to go on for days. But sometimes it search that your battery is dead when it’s new. 

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‎07-18-2022 10:17

In response to Zipline

‎07-18-2022 10:17

Well here it is July 2022 and fitbit refuses to acknowledge/resolve the zip battery drainage issue.  That being said I'm dumping fitbit and going with a competitor.  Bye zip you will not be missed

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