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Just didn't count steps

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‎11-07-2016 06:17

‎11-07-2016 06:17

I get up and walk a half hour before I shower each morning.  This morning I got out of the shower and went to put on my fitbit and it showed 0 steps.  (Yes I had it on when I walked) When I tapped it wouldn't even move between screens but the battery showed full when I got it synced to my phone.  I did exchange the battery and it is working now but the reason I got this Fitbit was back in the sping my previous one started randomly not counting steps.  Anyone got any ideas?

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‎11-08-2016 04:34

‎11-08-2016 04:34

Hi there @mspibb, good to see you around in our Community. Have you tried to restart your tracker?

 

This might get you back on track, so I recommend to take off the battery from your zip for at least 10 seconds, put the battery back again and give it a try.

 

Keep me posted if this helps, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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