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Lost Steps

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‎03-07-2016 16:54

‎03-07-2016 16:54

Last friday I used the mobile tracker when I left the zip at home. When I got back I turned it off.  Today I left the Zip at home and turn the mobiletracker back on. I Noticed my steps from fridays use of the mobile tracker were gone . Help. How can I get them back?

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‎03-08-2016 03:48 - last edited on ‎07-26-2023 20:28 by Fitbit Moderator

‎03-08-2016 03:48 - last edited on ‎07-26-2023 20:28 by Fitbit Moderator

Hey hey hey @RamCoach welcome to our Community! It's nice to have you on board! Smiley WinkMmmhh this is pretty weird, I'd like to know if you have your iOS Fitbit App updated to the latest version? Also, I'd suggest rebooting your iOS device. If that doesn't work, please force quit the Fitbit App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up on the preview.

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎03-08-2016 03:48 - last edited on ‎07-26-2023 20:28 by Fitbit Moderator

‎03-08-2016 03:48 - last edited on ‎07-26-2023 20:28 by Fitbit Moderator

Hey hey hey @RamCoach welcome to our Community! It's nice to have you on board! Smiley WinkMmmhh this is pretty weird, I'd like to know if you have your iOS Fitbit App updated to the latest version? Also, I'd suggest rebooting your iOS device. If that doesn't work, please force quit the Fitbit App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up on the preview.

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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