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Myt FitBit Zip has stopped working

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‎07-15-2018 13:38

‎07-15-2018 13:38

Purchased my FitBit Zip in the middle of February of this year.  This morning I woke up to find it has stopped working.  I changed the battery, still nothing.  Help!!

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‎07-15-2018 14:40

‎07-15-2018 14:40

Okay after putting up this post, I read a few others.  I took the battery out and gave a little pull on that metal piece, and my device now works.  I'm a bit concerned at how easy it is for that metal tab to become shifted, but so far my device is once again working.

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‎07-18-2018 01:34

In response to Nanszip

‎07-18-2018 01:34

That tab is a very light spring and pressing to hard when inserting a battery could bend it. 

This type of connection has been around for many years and still often used with double and triple A batteries 

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