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New Zip won't sync

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‎02-07-2021 11:49 - last edited on ‎08-23-2021 07:18 by Fitbit Moderator

‎02-07-2021 11:49 - last edited on ‎08-23-2021 07:18 by Fitbit Moderator

I purchased a new zip and now it won't update on my iphone 7. What should I do?

 

 

Moderator edit: format

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4 REPLIES 4

‎02-07-2021 11:59

‎02-07-2021 11:59

Hi @lbuehl  where did you find a brand new Zip? They were retired a few years ago. Are you getting any error messages when trying to update it?

Stepping in the U.S.A. since September 2013. Android 14

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‎02-07-2021 13:17

In response to Odyssey13

‎02-07-2021 13:17

I bought it from someone off Ebay. I'm guessing it's old so I will just throw it away. Oh well!

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‎02-07-2021 15:21

In response to lbuehl

‎02-07-2021 15:21

@lbuehl  check with eBay. If you got an item and it doesn't work, no sense in your losing money. Ask eBay. I've had something arrive that didn't work and eBay took care of me by the seller refunding my money.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-07-2021 15:54

In response to Odyssey13

‎02-07-2021 15:54

Thank you. I will
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