03-09-2016 13:41
03-09-2016 13:41
03-10-2016 03:32
03-10-2016 03:32
A warm welcome to our new friend @Sweetycbs! Hope you're doing great! I'd suggest you restart your Zip and then try to update the firmware of your tracker one more time, if it doesn't work on your mobile device please try it on your computer.
Hope this helps, let me know how it goes!