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Not able to update software

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My zip will not update. I've tried it sitting at home connected to the wifi with the zip sitting on top of my phone, Bluetooth on and display active. Any suggestions?
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A warm welcome to our new friend @Sweetycbs! Hope you're doing great! Cat WinkI'd suggest you restart your Zip and then try to update the firmware of your tracker one more time, if it doesn't work on your mobile device please try it on your computer. 

 

Hope this helps, let me know how it goes! Robot wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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