03-09-2016 13:41
03-09-2016 13:41
Best Answer03-10-2016 03:32
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-10-2016 03:32
A warm welcome to our new friend @Sweetycbs! Hope you're doing great!
I'd suggest you restart your Zip and then try to update the firmware of your tracker one more time, if it doesn't work on your mobile device please try it on your computer.
Hope this helps, let me know how it goes! ![]()
Best Answer