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Not sync

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‎11-11-2017 06:31 - edited ‎11-11-2017 06:33

‎11-11-2017 06:31 - edited ‎11-11-2017 06:33

Hi 

My fitbit zip wont sync i have reset the zip,changed the battery and also checked the metal clip.

But it still wont sync.

Does anyone know why?

Thank you 

Best Answer
0 Votes
2 REPLIES 2

‎11-11-2017 10:05

‎11-11-2017 10:05

Hello @Dawngamo

 

How are you trying to sync - computer or mobile device? Try turning off and then on, the device to see if that helps. With a smartphone, turn off bluetooth, then restart the phone and turn on bluetooth again. See if that helps.

 

Let us know.

Stepping in the U.S.A. since September 2013. Android 9

Best Answer

‎11-11-2017 10:12

In response to Odyssey13

‎11-11-2017 10:12

Thank you will try it now
Best Answer