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Opening battery compartment

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‎04-26-2018 16:43 - last edited on ‎04-27-2018 11:59 by Moderator Alum

‎04-26-2018 16:43 - last edited on ‎04-27-2018 11:59 by Moderator Alum

The cover to the battery compartment is so tight I can't get it off. Any suggestions? Am missing a step before taking the cover off?

 

Moderator edit: subject for clarity

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1 BEST ANSWER

Accepted Solutions

‎04-26-2018 17:46

In response to randigb

‎04-26-2018 17:46

@randigbis it a new Zip? If it's one you bought locally, you might be able to take it to the retailer and have them help you.

 

Sometimes when a flashlight is giving me difficulties and needs fresh batteries, I take it to a battery store and have them open it for me.

 

You can check with customer support to see if there is any trick they might have - click to go there

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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6 REPLIES 6

‎04-26-2018 16:52

‎04-26-2018 16:52

Hi @randigb

 

There is no special step to take before removing it. You using the provided tool or a dime to open it? Sometimes it does take a bit more to get it open.

 

 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-26-2018 16:59

In response to Odyssey13

‎04-26-2018 16:59

I've tried the tool, a dime, a screwdriver, a knife. None have worked. Guess I'll just keep trying.

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0 Votes

‎04-26-2018 17:46

In response to randigb

‎04-26-2018 17:46

@randigbis it a new Zip? If it's one you bought locally, you might be able to take it to the retailer and have them help you.

 

Sometimes when a flashlight is giving me difficulties and needs fresh batteries, I take it to a battery store and have them open it for me.

 

You can check with customer support to see if there is any trick they might have - click to go there

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-26-2018 19:13

In response to Odyssey13

‎04-26-2018 19:13

Thanks for your help! I finally got the cover off! Just kept working on it and it finally came off.

Best Answer

‎04-26-2018 19:27

In response to randigb

‎04-26-2018 19:27

Way to go @randigb !

 

You were patient and didn't panic. Slow and steady wins the race.

 

 

Stepping in the U.S.A. since September 2013. Android 14

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‎04-27-2018 13:20

In response to Odyssey13

‎04-27-2018 13:20

Awesome suggestion @Odyssey13! Welcome to the Forums @randigb! So good to hear that you are back on track.

 

I have gone ahead and marked @Odyssey13's as an Accepted Solution. Marking posts as solutions is a great way of thanking another community member while also highlighting their solution so that it may be discovered more easily by other community member facing the same questions or issues as you. You can read more about Accepted Solutions here.

 

I hope to see you around more often!

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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