Fitbit he won't sync track exercise anymore

[Deblee56]

My little Fitbit isn't tracking the last two days. I tried the link, will try to reset. I guess I have to remove the battery to do so??

[SilviaFitbit]

It's great to have you here @Deblee56! I've moved your post to this thread because it's more related to the topic. If your Fitbit isn't tracking your steps, then you may want to restart it. Also, I would like you to provide me with more details about the issue you're getting with your tracker so I can give you the proper procedure to follow. 

Hope this helps. Keep me posted. 

[Laena]

My fitbit is doing the same thing. I have a zip tracker. I've restarted my Bluetooth and I've closed down the app. I've also made sure to be connected to the internet. Also, I can't seem to update the firmware either and I try at least 20 times a day to update it. 

[SilviaFitbit]

It's great to have you here @Laena! If you have a Fitbit Zip it just has one firmware version, so there's no need to update the tracker. If your tracker isn't updating the data in your Dashboard, then you may want to try this syncing procedure. 

Hope this helps. Let me know how it goes.