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Running seven day steps not adding up. (Friends Leaderboard)

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‎07-12-2018 14:03 - last edited on ‎07-15-2018 09:37 by Moderator Alum

‎07-12-2018 14:03 - last edited on ‎07-15-2018 09:37 by Moderator Alum

 working great except for the seven day running step total. The total remains the same even after syncing and restarting

 

Moderator edit: Updated subject for clarity.

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4 REPLIES 4

‎07-12-2018 18:13

‎07-12-2018 18:13

I am having the same exact problem.  Any solutions yet?

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‎07-12-2018 22:34 - last edited on ‎07-15-2018 09:41 by Moderator Alum

In response to runner1000

‎07-12-2018 22:34 - last edited on ‎07-15-2018 09:41 by Moderator Alum

Same problem here...was working yesterday but no update for today’s steps. Friends 7-day totals seem ok, ie are being updated. 

 

Update:

Ok, working now! I didn’t do anything to fix it, so thanks Fitbit!  👍

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‎07-12-2018 23:48

In response to Brubro

‎07-12-2018 23:48

For those still experiencing this problem, keep an eye on the following thread which has the latest updates from fitbit: 

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Friends-Leaderboard-not-updating-updating-slowl...

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‎07-15-2018 09:35

In response to SteveH

‎07-15-2018 09:35

Thanks a million for the update @SteveH! Hi, @leftoncol, @runner1000 and @Brubro thanks for stopping by and for joining this family, hope you like what find here!

 

As it was mentioned before, we are almost back to normal regarding some issues with the leaderboard stats not updating or updating slowly. We hope they will be back to normal soon, but you may see a slight delay. Thanks again for your patience and reports. For more information you can take a look of the main thread with this details: Friends Leaderboard not updating/updating slowly.

 

Have a good one.

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