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Syncing distance

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‎03-02-2017 14:19

‎03-02-2017 14:19

When I syc my Zip, everything updates but the distance. The graphs for activity and for steps all update, but my distance graph is still stuck back at Feb. 6. What to do?

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‎03-03-2017 18:21

‎03-03-2017 18:21

Nice to see you here @amy08! This sounds odd. To better understand the issue you are experiencing, can you please send me an screenshot of what you are seeing? Also, to make sure that your tracker is syncing correctly you can check this syncing troubleshoot tips.

 

Keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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