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Syncing with new Mac 10.9

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‎01-04-2018 20:47 - last edited on ‎01-06-2018 09:27 by Moderator Alum

‎01-04-2018 20:47 - last edited on ‎01-06-2018 09:27 by Moderator Alum

I am trying to set up my fitbit zip on a new computer, but it won't sync. HELP! I can't find a manual sync. (Mac OS 10.9)

 

Moderator edit: subject for clarity

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‎01-06-2018 09:20

‎01-06-2018 09:20

Welcome to the Forums @fitty24! Syncing difficulty is usually caused by a missing requirement. Verify each requirement and the troubleshooting steps described in the help article Why won't my Fitbit device sync? If you feel that your tracker is not working correctly, please restart it. 

 

Keep me posted! 

Lucy | Community Moderator, Fitbit

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