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Weight log missing

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‎01-15-2018 06:51 - last edited on ‎01-16-2018 15:05 by Moderator Alum

‎01-15-2018 06:51 - last edited on ‎01-16-2018 15:05 by Moderator Alum

I hadn’t used my Fitbit for awhile.  I set it all up again Friday.  I wanted to start with my beginning weight last Tuesday.  Since entering that weight and date and weekend totals, it isn’t taking tuesdays weight into consideration when calculating my total weight lost.  I have deleted logs and re-entered.  Still won’t work.  I use and Apple IPad and iPhone Thank you.

 

Moderator edit: subject for clarity

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‎01-16-2018 15:02 - edited ‎01-16-2018 15:05

‎01-16-2018 15:02 - edited ‎01-16-2018 15:05

Welcome to the Forums @mhepker! This sounds odd. To make sure that your app is working correctly, you can restart it. To do so, log out from your Fitbit account and reboot your mobile device. Once your device is up, log back in.

 

Also, make sure that your weight log is appearing on your Online Dashboard. If not, please attach a screenshot of your logs. 

 

Keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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