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Zip battery drain

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‎10-06-2017 08:58

‎10-06-2017 08:58

Help my Fitbit zip battery only lasts a week not months like it used to

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1 BEST ANSWER

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‎10-06-2017 18:47

‎10-06-2017 18:47

Thanks for stopping by @BStewart75! At the moment we are experiencing a bug with the Fitbit app for iOS that is draining the battery from the Zip, Flex and One trackers. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

We're sorry for any inconvenience it's caused. We appreciate your patience and look forward to getting you back on track. You can join or follow this discussion for more information on Tracker not holding charge since iOS 2.39 update on Flex, One, and Zip trackers.

 

Catch you later!

Lucy | Community Moderator, Fitbit

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‎10-06-2017 18:47

‎10-06-2017 18:47

Thanks for stopping by @BStewart75! At the moment we are experiencing a bug with the Fitbit app for iOS that is draining the battery from the Zip, Flex and One trackers. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

We're sorry for any inconvenience it's caused. We appreciate your patience and look forward to getting you back on track. You can join or follow this discussion for more information on Tracker not holding charge since iOS 2.39 update on Flex, One, and Zip trackers.

 

Catch you later!

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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