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Zip doesn’t stay awake

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I notice my Fitbit zip turns itself.  Then I’m losing steps.  How do I correct this?

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Hi @EaglesFan5  the screen doesn't stay on all the time so it can conserve the battery. See Page 5 of the user manual. click to go there.  Steps are counted even if you can't see the screen.

Stepping in the U.S.A. since September 2013. Android 14

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