Zip not tracking steps - Fitbit Community

Zip not tracking steps

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graylady

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I get the smiley face and the time but that's all and it isn't tracking steps.. Have a full battery. Anyone know what the problem is?

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LucyAP

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Nice to see you here @graylady! This sounds odd. To make sure that your tracker is working correctly please, restart it. If this doesn't work, try setting it up as a new device.

I hope this helps, keep me posted! 😉

Lucy | Community Moderator, Fitbit

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