01-26-2018 14:21
01-26-2018 14:21
All of a sudden, my Fitbit zip won’t sync to Bluetooth on my IPad. I have restarted both the Bluetooth and the iPad but it still does work.
01-26-2018 18:15
01-26-2018 18:15
Mine won’t either, any ideas anyone!
01-29-2018 07:12
01-29-2018 07:12
Mine won’t sync either. Have deleted app and re-installed, works for a day and then won’t sync. Also shows low battery when it was changed a week ago.
Is this Fitbit’s way of phasing the zip out of use to get us to upgrade?
01-29-2018 16:02
01-29-2018 16:02
Welcome to the Forums @dottiesm, @Joantbrooks, and @joanchop! This sounds odd. To make sure that your app is behaving as it should, please restart it. To do so, please log out and reboot your mobile device. Once your device is up, log back in.
Also, to ensure that your tracker is working correctly, you can restart it. If this doesn't work, please take a look at the help article: Why won't my Fitbit device sync?
Keep me posted! 😉
01-29-2018 16:12
01-29-2018 16:12
01-29-2018 16:16
01-29-2018 16:16
mine won't either and unfortunately mine is lost some where in my house. this is really aggravating! i love the zip.
01-30-2018 00:40
01-30-2018 00:40
Have done what you said and my zip did sync. Will see how long this lasts and let you know. Thanks for your reply.
01-30-2018 08:48
01-30-2018 08:48
Thanks for your reply @dottiesm, @djmsn, and @joanchop! @joanchop So good to hear that you are back on track. Keep me posted if you need extra help or if you have more questions. 🙂
@djmsn Sorry to hear that you can't locate your Fitbit buddy. You can follow the tips on the help article: I lost my Fitbit tracker to see if helps. 😉
@dottiesm Thanks for sharing your experience with your Fitbit Zip. To further assist you, I've created a Support case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums.
Keep me posted if you have any other question.
09-16-2018 00:53
09-16-2018 00:53
Same problem here. Zip stopped syncing and I’ve dine all the steps to restart, etc but still nothing. Synced at 5:41 pm yesterday and hasn’t been able to sync since then ;(.
09-16-2018 02:44
09-16-2018 02:44
09-16-2018 13:37
09-16-2018 13:37
09-20-2018 10:28
09-20-2018 10:28
Excellent advice @joanchop! Thanks for stepping in!
I'm glad to see that our friend @tressalynne is back on track. Please feel free to come back at any time, we try to take care of all the members of our family.
I dont' know if you're familiar with our Discussions board, there is a really good chance for you to like it. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or How do you break out of your sedentary lifestyle?
Keep stepping around in the Forums!
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04-10-2019 15:44
04-10-2019 15:44
I have had so much trouble with my Zip. I am so upset. It unsyncs continually.