03-25-2019 22:02
03-25-2019 22:02
Updated software for Samsung s9 and phone and zip will no longer sync it Bluetooth connection . Help .
04-04-2019 16:11
04-04-2019 16:11
04-04-2019 16:26
04-04-2019 16:26
04-04-2019 16:28
04-04-2019 16:28
04-04-2019 18:21
04-04-2019 18:21
04-04-2019 18:54
04-04-2019 18:54
Has anyone one heard back? I'm getting frustrated with my device. I've tried everything and it isn't working.
04-04-2019 20:34
04-04-2019 20:34
04-04-2019 23:01 - edited 04-04-2019 23:04
04-04-2019 23:01 - edited 04-04-2019 23:04
@https://help.fitbit.com/articles/en_US/Help_article/2315@
Contacted Fitbit. Unless you are on the list, it's tough basically.
Look up the article to see if your phone is on there.
04-05-2019 00:54
04-05-2019 00:54
04-05-2019 05:14
04-05-2019 05:14
Same here! It just happened yesterday. Is there a fix to this
04-05-2019 08:42
04-05-2019 08:42
04-05-2019 09:05
04-05-2019 09:05
I have contacted Samsung mobile support and I am waiting for a reply.
04-05-2019 09:09
04-05-2019 09:09
04-05-2019 09:16
04-05-2019 09:16
Same here..did an update on my Driod earlier this week and since then it won't sync. I have uninstalled and reinstalled app, checked all setting and permissions and nothing. IF I take the battery out, wait about 10 seconds reinstall battery it will sync HOWEVER I have to do this every time I need it to sync.
04-05-2019 09:59
04-05-2019 09:59
I uninstalled Fit bit app and reinstalled, then removed battery in Fitbit and put back in and now I can sync.
04-05-2019 10:17
04-05-2019 10:17
I turned off my bluetooth and took my battery out of my zip and waited a minute, I put the battery back in and turned on bluetooth and it synced
04-05-2019 10:19
04-05-2019 10:19
I turned off bluetooth and took the battery out and waited a minute and put the battery back in and turned on bluetooth and it synced
04-05-2019 10:46
04-05-2019 10:46
04-05-2019 11:33
04-05-2019 11:33
04-05-2019 11:48
04-05-2019 11:48
Yes, I posted earlier that this worked for me but am now also back to not syncing.
04-05-2019 12:07
04-05-2019 12:07