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Zip won't sync

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‎12-25-2017 12:50

‎12-25-2017 12:50

Zip has not synced since Dec 22.  Tried all suggestions and still not working. Traveled to another time zone but no problems last time

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‎12-25-2017 15:36

‎12-25-2017 15:36

Welcome to the Forums @195312aa! Upon checking with Support I was able to see that you have an open case with them. At this point, your best option is to continue working with them. I'm sure that they can find a way to help you to get back on track. 

 

Catch you later! 😉 

Lucy | Community Moderator, Fitbit

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