Zip won't sync

[Diana36]

Fitbit should know that the zip isn't syncing to the phone app anymore after their recent update.  They should fix it.  Mine also won't sync unless I remove the battery at the end of the day.  

[Ryderf]

That's exactly the same problem I'm having.

[KG27]

Exact problem I am having.

I did find out I can open the back with a penny if I don't have their gadget on me.

[Tillys2000]

I'm having this problem to after it updated.

Has yours been resolved yet ?

[Diana36]

I have been in touch with fitbit via twitter and email and they still haven't fixed the problem.  I have told them to check the fitbit forum to see how people are having this problem.   After doing everything I can think of and all of the tech support suggestions I still have the problem. 

[Tillys2000]

I keep trying to sort it out but nothing either.

I think it's a ploy to make us buy new fit bits that will syn with the new app  😨

[Tillys2000]

I have to remove my phone battery and also my fitbit battery too.....it's a pain 😨

[Schooleyrr]

I am having the same problem.

[Diana36]

I saw a reply somewhere on this site that a person ordered a new zip and it wouldn't sync the steps either and they returned it.  

[Tillys2000]

Oh hell...we have had it then. 

Fitbit definitely need to sort this out for us x

[Tillys2000]

Thank you very much...I'll do it now 😁

[Hmgamble]

Mine won't sync unless I take the battery out. 

[oboeannie]

Mine started to have problems a couple of days before the update.  Mine won't sync unless I remove the battery.  Seems ridiculous and I'm not spending money on a new one as this works just fine otherwise.  

[cnl390]

Last time mine synced with My Fitness Pal app was on August 12th.  Since then I have tried all of the "fixes" numerous, numerous times.  I have no use for this device if it won't sync.  Extremely frustrating.

[Tillys2000]

It's so annoying isn't it 😠

[Tillys2000]

Yes I agree....mine was fine too before the update 😭

[Tillys2000]

Very very annoying...I can't get anywhere when I rung fitbit either 😭

[CathyCathy]

Sucks! I have the same problem after the update. I don’t want to get a new Fitbit cuz I don’t like to wear watch!

[Paltrice]

Mine has had issues since 3 days before the update. I had researched purchasing another Fitbit zip but unfortunately found out they discontinued it. Amazon sells them for $129. 

I wonder if they are trying to get everyone to buy Fitbit watches. If so I will switch over to Garmin,  since they still have a clip-on tracker.

[cnl390]

DO you all know what other clip on trackers work with MYFITNESSPAL