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dashboard with blank tiles

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Writing about dashboard on husband's computer.It has blank boxes with only a few headers in a single column along the left side. There is no box of little squares to click on on top of left side of dashboard. 

 

Moderator edit: subject for clarity

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Thanks for stopping by @wannaknow! This sounds odd. Please try cleaning the cookies and cache of your Internet browser (Safari, Google Chrome, Fire Fox, etc) and then refresh your page. 

 

If this doesn't work, please attach an screenshot of the issue you are experiencing. 

 

Keep me posted! 😉 

 

 

Lucy | Community Moderator, Fitbit

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I have tried all the suggestions you made to no avail as well as numerous suggestions from Google.Will give the screen shot a try,now that I have your excellent step by step. I need all the help I can get!dashboard screenshotdashboard screenshotdashboard screen shotdashboard screen shot

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No,, I have tried all those suggestions and they all failed.Since your response I did post a screenshot but have not heard back. I will try to attach screenshot again.dashboard screenshotdashboard screenshotdashboard screen shotdashboard screen shot

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I replied and attached a screenshot some time ago but have yet to receive a reply, Still not working.

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