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data from run lost....how to find

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‎12-29-2016 15:59

‎12-29-2016 15:59

 

went for a 11 mile run....after run my zip did not synic....took out battery and put back in in battery and all data from run lost.  How do I retreive the data?

 

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‎12-31-2016 07:25 - edited ‎12-31-2016 07:29

‎12-31-2016 07:25 - edited ‎12-31-2016 07:29

Hi there @roadrunnr247, Usually when you took the battery out from a Zip, you are restarting the tracker and this should not caused any data lost. So if you went for a run, make sure your tracker is syncing correctly your information. Once your tracker syncs your steps from the run should be included in the overall activity count.

 

Keep me posted if your tracker is syncing. I'll be around and welcome aboard to our Community.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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