09-11-2014 06:07
09-11-2014 06:07
how do i update firmware
zip is freezing up
09-11-2014 06:56
09-11-2014 06:56
@mickdavid To check or update your firmware version via computer, please follow the steps in this article. If your Zip's display is freezing up, try to give it a restart instead. Let me know how that works.
P.S. Welcome to Fitbit Community!
09-11-2014 14:20
09-11-2014 14:20
I've updated firmware on my ZIP recently, and after that it became almost unresponsive to taps. Also it shows incorrect time and resets steps for some reason.
I've sent email to support - no answer yet
09-12-2014 04:47
12-03-2014 08:46
12-03-2014 08:46
I have a fitbit ZIp. What is considered the 'main menu'. I have been on the dashboard and the fitbit sales site (home). I cannot find the 'check for updates' option. I've had the Zip for about a year and during the last month I have had to replace the battery weekly of even more frequently. Currently have Firmware 86 version.
12-03-2014 10:15
12-03-2014 10:15
@GilC Thanks for reaching out! You just need to right click on the Fitbit Connect icon which is located in your system tray or menu bar and click on "Open Main Menu". Once you've done that, click on "Check for device update" as soon as you get the main menu as pictured below. Let me know if you have any questions!
If your Zip is currently running the Firmware version 86, you don't need to update your tracker. That's exactly the latest version available. I'd like to know what issues are you experiencing so I can give a proper follow-up. Looking forward to your response
P.S. Welcome to the forums!
04-21-2016 07:33
04-21-2016 07:33
04-21-2016 07:37
04-21-2016 07:37
05-07-2016 11:57
05-07-2016 11:57
Welcome to the Fitbit Community ! Have you tried updating your tracker by using a computer?
Try the following troubleshooting in order to update your buddy:
Hope that helps!
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06-15-2018 22:21
06-15-2018 22:21
hi there, i could not see the icon you mentioned at my lower right corner in my computer screen. May I know how did you install it? Thanks.
06-16-2018 11:52
06-16-2018 11:52
Hey there @Alex0405! I replied to you on the thread Cannot update firmware. I'll be continue assisting you there if you have more questions.
See you around! 😉
04-17-2019 08:30
04-17-2019 08:30
this was of no help whatsoever