wrong time and not syncing

[crocky]

I haven't used my zip for a while and when I put a new battery in, it shows the wrong time. It is still counting steps but it won't sync with my phone or PC properly. My bluetooth is on and I have got it to sync once but with no change in the time on my zip and no update on the number of steps on my dashboard. It has not synced since then.

[SunsetRunner · Accepted solution]

When did you last use your Zip? Was it as long as as last summer or spring?

If so, this question and answer might help you:

https://community.fitbit.com/t5/Zip/1-yo-Zip-not-syncing-w-dongle/td-p/1856635

[crocky]

Sent from Yahoo Mail on Android

[LucyAP]

Awesome help @SunsetRunner! Thanks for the reply @crocky! Do you still need help? 

Keep me posted! 😉