02-02-2017 05:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-02-2017 05:15
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have 2 questions actually. One is, I have 2 Fitbits, I have the Charge HR, and the Flex 2. Do the 2 downloads combine together for my account? I mainly got the Flex 2 for my aquasize class I take 3 days a week. Sometimes I take it off when I get home & switch to the Charge HR, after downloading the Flex2.
Also, why doesn't the Flex 2 register flights of steps most of the time & how do I get it to do so all the time? Thanks.
Answered! Go to the Best Answer.

Accepted Solutions
02-02-2017 07:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


02-02-2017 07:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi, @JeanKP, yes, if you have two Fitbits then both will sync to your account and both will be updated with the synced steps. When switching between them it is a good idea to make sure they have both synced and agree on the number of steps before swapping over (sometimes this will take a few minutes and each tracker will update several times).
You Flex 2 will not register flights of stairs because it does not have a built in altimeter, so this is expected behaviour. The floors you see on your account come from your Charge HR.
Sense, Charge 5, Inspire 2; iOS and Android

02-02-2017 07:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


02-02-2017 07:16
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi, @JeanKP, yes, if you have two Fitbits then both will sync to your account and both will be updated with the synced steps. When switching between them it is a good idea to make sure they have both synced and agree on the number of steps before swapping over (sometimes this will take a few minutes and each tracker will update several times).
You Flex 2 will not register flights of stairs because it does not have a built in altimeter, so this is expected behaviour. The floors you see on your account come from your Charge HR.
Sense, Charge 5, Inspire 2; iOS and Android

