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Internal server error (500)

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‎02-01-2017 20:06

‎02-01-2017 20:06

I just spent an hour with Fitbit customer service.  I've deleted the app from my phone (iPhone 6s plus) & reinstalled it, I've rebooted my phone, turned off bluetooth for 30 sec & turned back on.  I've also restared the fitbit charger 2. 

 

I get the four digit code and can enter that back into my phone and then after taht is when I get that error message.  

 

Anyone else have this problem and kow how to fix it?

 

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‎02-02-2017 07:21

‎02-02-2017 07:21

@csgoff, I moved this to the iOS App Help Forum.  It will get more responses here.

 

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