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9/16/19 update for iPhon

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‎09-18-2019 10:56

‎09-18-2019 10:56

Updated my Alta this morning-now the app won’t open at all, can’t sync. I turned my phone off, no luck HELP.  

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‎09-18-2019 18:40

‎09-18-2019 18:40

Hi @MeenaL  iOS had an update of the app yesterday. You'll want version 3.6.1 and it should take care of things for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-18-2019 18:50

In response to Odyssey13

‎09-18-2019 18:50

odyssey13

Thanks for responding 3.6.1 is the app version I downloaded this morning. Everything was fine until then. Any other suggestions?

MeenaL
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‎09-18-2019 18:57

In response to MeenaL

‎09-18-2019 18:57

@MeenaL  the only thing you can do is uninstall it and put it back on. Sometimes it works. Let us know.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-22-2019 12:28

In response to Odyssey13

‎09-22-2019 12:28

Removed and reinstalled Fitbit so now it’s working fine. Thanks. 

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‎09-22-2019 12:32

In response to MeenaL

‎09-22-2019 12:32

@MeenaL  thanks for sharing your happy news with the community!

Stepping in the U.S.A. since September 2013. Android 14

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