Accounts changed somehow

[Jpthefunguy]

My husbands account now shows up on my phone and mine on his. Not sure how that happened. Is there a way to fix this without losing the data? My employer uses the number of steps as a way to earn points for insurance credit.

[Jpthefunguy]

We are using a Zip device

[sarah_lin8]

Data is connected to your account so it moves with your account, not your device or Fitbit would be screwed. Doesn't matter which device you're using it should be the same. My account is on my iPad, my dad's phone, and on my computer. A couple months ago my dad brought his phone to Apple to get it fixed and deleted some apps including the Fitbit app and nothing changed on my account. You should be able to log out of your account on your husband's phone and your husband should be able to log out of his account on yours without losing anything.

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[Jpthefunguy]

Thanks for the reply. We are engaged in a 3 month challenge at work and I didn’t want to lose any hard earned steps. We’ll try signing out. Hopefully we remember our passwords, lol.